Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Did you know. . . Document Scanning Centers can help you open or update your case quicker? If you only need to share key information to your case, consider visiting our offices at 125 Holden Street or 249 Roosevelt Avenue and you could have your case updated in as little as 10 minutes. More information is available online here.
JUNE 2024 SNAP NOTICE Beginning June 1, 2024, the federal government is requiring households receiving SNAP benefits to complete an interview as part of the application and recertification process. Additional information is available on the program’s page here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-0
Goals and Priorities The legislative priorities and goals of the agency have been updated. To learn key highlights from DHS, please visit the About Us page here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Eligibility & How to Apply Am I eligible for help from the Rhode Island Works (RIW) Program? To receive assistance through this program: You must have a dependent child or be pregnant You must meet the income limits You must meet the asset limits Most families must meet work requirements You must live in Rhode Island and be a U.S. citizen or eligible non-citizen Because the overall goal of RIW Program is to encourage families to work and become self-sufficient, parents who work may still qualify for cash assistance and other help, including health care coverage, child care subsidies, and SNAP benefits (food assistance). DHS employment and career advisors work with parents to develop an employment plan that outlines activities they must do to improve their success in the job market. Most parents will first be required to search for employment. Single parents must work or prepared for work an average of 20 or 30 hours per week depending on the age of the youngest child. Job training and education may be recommended. How much cash assistance will I receive? The amount of money your family receives depends on your income, household size and housing situation. Eligible families may receive: Family of two - $584 Family of three - $721 Family of four - $825 Larger households will also receive an increased benefit. Families are given less per month if they receive subsidized housing assistance. For more information about the increase, subsidized housing benefit amounts and how this increase may impact other benefits RIW recipients receive, go here. Asset Limits Applicants may have up to $5,000 in resources (their home is excluded) and may have one vehicle for each adult in the household, but no more than two vehicles per household. Two-Parent Families In families consisting of two parents, one or both parents are required to work or be engaged in work activities as an individual or combined total of at least 35 hours per week. If the family uses a child care subsidy, both parents must work or prepare for work a total of 55 hours per week. Minor Parents Parents or pregnant girls younger than 18 who wish to receive cash assistance must live at home with a parent or legal guardian, or if this is to be found inappropriate, with a caretaker relative, legal guardian, or in a supervised supportive living arrangement approved and monitored by the Teen and Family Development Program. In most cases, the cash payment is given to the parent, relative, or the legal guardian on behalf of the minor parent. In addition, the minor parents must participate in secondary education. When Parents Work Parents are allowed to keep the first $300 of earnings per month without receiving less cash assistance from the state. After the first $300 in earnings, the cash benefit is reduced $1 for every $2 earned. The money that a dependent child earns is not included. Changes in earned income of $100 or more per month must be reported. How long do benefits last? Adults can receive cash assistance for up to 60-months before reaching the lifetime limit. Generally, children will receive cash assistance only while the parents are receiving cash assistance. How will I receive the cash? One half of the monthly cash benefit is issued to eligible families twice a month through an electronic benefits transfer (EBT) card. With your EBT card, you can withdraw cash at bank ATMs and supermarkets like you would a debit card. How do I apply? You can apply using the online Customer Portal, by phone (number below) or by filling out a paper application. All can be found on our Apply Now page. For more information... Call 1-855-MY-RIDHS (1-855-697-4347) or TTY 1-800-745-5555 (for hearing impaired).