Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Did you know. . . Document Scanning Centers can help you open or update your case quicker? If you only need to share key information to your case, consider visiting our offices at 125 Holden Street or 249 Roosevelt Avenue and you could have your case updated in as little as 10 minutes. More information is available online here.
JUNE 2024 SNAP NOTICE Beginning June 1, 2024, the federal government is requiring households receiving SNAP benefits to complete an interview as part of the application and recertification process. Additional information is available on the program’s page here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-0
Goals and Priorities The legislative priorities and goals of the agency have been updated. To learn key highlights from DHS, please visit the About Us page here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Weatherization Research, Reports and Newsletters Rhode Island Weatherization Field Guide Standard Work Specifications (SWS) Aligned Edition The 2019 Rhode Island Weatherization Field Guide outlines a set of best practices for the Weatherization Assistance Program (WAP). Weatherization experts collaborating with the National Renewable Energy Lab (NREL) first developed the standard work specifications (SWS) in 2009. This version presents procedures to analyze and retrofit existing buildings for energy efficiency, health, and safety. It gives details and outcomes for weatherization measures that are required when an agency selects a weatherization measure, based on its cost effectiveness. 2019 Rhode Island Weatherization Field Guide 2019 Rhode Island Weatherization Field Guide PDF file, about 31mbmegabytes Energy Assistance Programs Newsletter DHS released an Energy Assistance Programs newsletter in December 2019 for providers and families who use these services. The publication included technology updates for the Weatherization program as well as program improvements for Weatherization and the Home Energy Assistance Program (HEAP). It also debuted flyers for Weatherization and a new program within HEAP called Smart Optimal Solutions. Weatherization Newsletter DHS released its first Weatherization Newsletter in the Spring of 2019 for providers and families who use these services. The publication aimed to inform and help all make the best, informed choices for our customers. This edition included an introduction to our Weatherization team, a coming soon hotline, upcoming trainings and program improvements.