Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Did you know. . . Document Scanning Centers can help you open or update your case quicker? If you only need to share key information to your case, consider visiting our offices at 125 Holden Street or 249 Roosevelt Avenue and you could have your case updated in as little as 10 minutes. More information is available online here.
JUNE 2024 SNAP NOTICE Beginning June 1, 2024, the federal government is requiring households receiving SNAP benefits to complete an interview as part of the application and recertification process. Additional information is available on the program’s page here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-0
Goals and Priorities The legislative priorities and goals of the agency have been updated. To learn key highlights from DHS, please visit the About Us page here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Eligibility & How to Apply Long Term Services and Supports (LTSS) involves a variety of services designed to meet a person’s health or personal care needs. These services help people live as independently and safely as possible when they can no longer perform everyday activities on their own. Am I eligible? Individuals must meet both the financial and clinical level of care requirements in order to qualify for Medicaid & LTSS. Basic Eligibility Requirements Residency: You must reside in Rhode Island Financial: LTSS will assess the income and assets of applicant and their spouse. You may be asked to provide verification of income, property, resources and other necessary information if requested Your countable resources may not exceed $4,000 for an individual You must meet the Level of Care For information on choosing the right setting for you or your family member, click here. What if I am not eligible? Older adults who do not qualify for Medicaid LTSS may be eligible for in-home supports, adult day health programming and/or assisted living services, including the @Home Cost Share, a program administered by the Office of Healthy Aging, a division of DHS. Learn more about all of these and more by going here. How Do I Apply For LTSS? For all forms to apply for LTSS, click here. The page also includes the Application for Assistance Cover Sheet when applying for health coverage, contact information to staff, and agencies who can support and answer questions for those applying. Here is a Verification Checklist to also assist with applying. The following Renewals Checklist and LTSS Renewal FAQ may be helpful as well. Verification Checklist LONG-TERM SERVICES AND SUPPORTS VERIFICATION CHECKLIST PDF file, less than 1mbmegabytes Remember: When printing the appropriate application and instructions (if needed), fill it out as completely as possible. Please mail the completed application to the RI Department of Human Services, P.O. Box 8709, Cranston, RI 02920-8787. What Are My LTSS Delivery Options? If you meet the clinical and financial criteria for Medicaid-funded long term care, your care will be delivered through one of the following options: Managed long term care: "Rhody Health Options,” PACE or "Connect Care Choice Community Partners." Fee-for-service: You can get your LTSS through a fee-for-service system. Under this system, you may choose the agency or provider who delivers the service(s). Self-direction: You and/or your family can purchase home and community-based services on your own through a self-direction service delivery system. Under this option, you will receive help to develop a budget for the services in your authorized plan of care. You will then be connected to an agency – a "fiscal intermediary" – that will help you pay for your needed services. How do I find a Medicaid provider? The Executive Office of Health and Human Services (EOHHS) has a Provider Search that can be used to find doctors or other health care professionals who are Medicaid Providers. However, this list does not guarantee that the Medicaid provider is currently accepting new patients. If you are enrolled in a health plan, please contact your health plan's Member Services department for participating providers. Go here to use the provider search. How do I Report A Change? If you need to report a change, please fill out the following form and return it to the address listed on the top of the form. English LTSS Change Form PDF file, less than 1mbmegabytes Other Forms LTSS - Special Needs Trust Review Request and Information Form PDF file, less than 1mbmegabytes For more information... Call (401) 574-8474