Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Did you know. . . Document Scanning Centers can help you open or update your case quicker? If you only need to share key information to your case, consider visiting our offices at 125 Holden Street or 249 Roosevelt Avenue and you could have your case updated in as little as 10 minutes. More information is available online here.
JUNE 2024 SNAP NOTICE Beginning June 1, 2024, the federal government is requiring households receiving SNAP benefits to complete an interview as part of the application and recertification process. Additional information is available on the program’s page here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-0
Goals and Priorities The legislative priorities and goals of the agency have been updated. To learn key highlights from DHS, please visit the About Us page here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Choosing Child Care Families that qualify for the CCAP program can choose their own child care provider. DHS will reimburse authorized child care providers up to a certain amount. Most eligible families share in the cost of care, called a co-payment, based on their income, family size and the number of children receiving child care subsidies. This fee is paid directly to the child care provider. A chart listing co-pay amounts is below: CCAP 2023 Family Income & Co-Pay Charts PDF file, less than 1mbmegabytes Parents can select the child care provider of their choice and, if necessary, may use more than one provider to meet their child care needs so long as the hours of care do not overlap. Options for child care include: A DHS licensed child care center or before/after-school program A DHS licensed family child care home A license-exempt provider (relative) that has received approval from DHS Delia Hall, who serves as the director of the University of RI’s Dr. Pat Feinstein Child Development Center, discusses why child care is essential for the social and mental development of kids. Licensed child care providers in Rhode Island are safe and give the quality care needed in these important brain development years. There is space for your children. To find providers, including those approved for CCAP, check out our consumer website. It can be found by clicking the learn more button at "Find an Early Learning Program" on the Rhode Island Children's Cabinet website, which has a multitude of prenatal to pre-K resources to keep RI kids strong. (You can also click on the picture above to go straight to the search tool.) Our partner, BrightStars, are also available to help you find a CCAP child care provider. You can reach them by phone at (401) 739-6100 or 1-855-398-7605 or by email at info@BrightStars.org. Services are available in both English and Spanish. DHS’ first priority is to protect the health and safety of all children and families served in child care programs statewide. The COVID-19 Child Care Playbook in English and Spanish continues to provide guidance and resources for providers and can be found here.